How to Persuade, Change, and Influence to Deliver the Blue Team Mission

Psst….want to learn how to social engineer your way into CAB approval at your Change Advisory Board meetings? At the end of the day, CAB stakeholders have to meet their objectives, just like the next person. The most important objective is usually maintaining production uptime at all costs. This can make it difficult to make changes to the environment, like security hardening, anti-virus upgrades, and unfortunately security patching falls into that category as well. Learning how to use the objectives of others as part of your plan is the way to succeed when seeking to influence change and earn buy-in to make configuration changes of any type in a production environment. Together, we will cover a five step process to consistent CAB approval, even in the largest of production environments, under the most unforgiving of timelines. There is no trickery involved, rather a methodology built on open communication, trust, defined expectations, follow through, and accountability.